Frequently Asked Questions
TriDef 3D Media Player
|Why do I receive the following error: "The media file cannot be played. Either it does not contain a video stream, or the required DirectShow filters are not installed."?|
This error occurs if a video file cannot be played due to missing DirectShow codecs.
Download a DirectShow codec pack to provide support for a wide range of additional media formats. To find the most popular codec packs simply Google "DirectShow codec pack". Alternatively, to identify the most appropriate DirectShow codec for a specific media file download a DirectShow codec identifier: Google "DirectShow codec identifier" or download one of these applications:
Such applications typically identify the codecs used in a particular media file and provide suitable download links for installing the necessary components to play back the video file.
|Why do I receive the following error: "A supported DVD video decoder could not be found..."?|
|Are Blu-ray Discs supported?|
|Can I watch streaming videos directly from the internet using TriDef 3D Media Player?|
TriDef 3D Media Player does not support video streaming. Instead, please download the video if it is a supported media file, right click the file and select "Play with TriDef 3D Media Player".
|Why do some videos not play smoothly in 3D?|