To learn how to use TriDef software, please read the Online User Guide.
For further assistance, before submitting a Support Request please:
Please be advised that support is available in English only. If you are using an OEM version of TriDef software (included on a CD, or pre-installed on your PC) then please contact the manufacturer for assistance.
Please ensure your TriDef software is up to date before submitting a support request.
SmartCam Skype issue: A beta release is now available which resolves this issue. SmartCam Beta Release information
Support Request issue: Please note that some recent support requests may not have been received by our support team. If you have submitted a request, but did not receive an automated response shortly thereafter, please submit your request again.