TriDef Support

To learn how to use TriDef software, please read the Online User Guide.

For further assistance, before submitting a Support Request please:

Support Request

Please be advised that support is available in English only. If you are using an OEM version of TriDef software (included on a CD, or pre-installed on your PC) then please contact the manufacturer for assistance.

Please ensure your TriDef software is up to date before submitting a support request.

Visit Download Page →

SmartCam Skype issue: We are aware of a recent compatibility issue with Skype that prevents SmartCam from working during a call. We are currently working to resolve the issue. Other video chat clients are not affected by this issue.

Activation issues: Please note that we have recently changed our activation server. If you receive an activation error, please update your TriDef software to the latest version.

First Name
Last Name
How did you obtain
the software?
Activation Code
Order ID
3D Display Type
3D System Type
Please Specify
Please Specify
Please Specify
Graphics Card
Operating System
How can we help?