TriDef Support

Samsung 3-D Ready HDTV Configuration

If you have purchased a supported 3-D Ready HDTV, this page will assist you in configuring your 3-D setup.

  1. Please ensure your PC meets our system requirements
  2. Ensure you have connected your PC's DVI or HDMI output to the correct HDMI input. If you are connected to the wrong input, you may receive a "Not Available" message when you try to switch into 3-D mode
  3. Ensure your Desktop resolution is set to the TVs native resolution (1920x1080, 1360x768, 1280x720 or 1024x768, as specified in your TVs manual).

  4. Please ensure your graphics card scaling options are disabled and resizing is off.

    Please Note: Different cards and driver versions may have the following the settings in different locations or named differently. If you don't see the same options as those provided in the images below, please refer to the manufacturers documentation

    NVIDIA Graphics Cards

    1. Start -> Control Panel -> NVIDIA Control Panel
    2. In the "Display" section, ensure "Change Flat Panel Scaling" is set to set to either "Use my displays built-in scaling" or "Do not scale" (Click each image for large image)
    3. In the "Video & Television" section, ensure "Do not resize my desktop" is selected

    ATI Graphics Cards

    1. Start -> All Programs -> Catalyst Control Center
    2. In the "DVI" section, ensure "Scaling Options" is set to set to "0%"

    Please Note: Failure to ensure this is completed is the main cause of configuration issues. Please ensure you have verified all scaling/resizing options available in your graphics card settings.

  5. Please run the TriDef Display Setup (Start -> All Programs -> DDD -> Utilities -> TriDef Display Setup). Follow the step by step instructions
  6. If successful, you should be able to see the TriDef 3-D Experience (Start -> All Programs -> DDD -> TriDef 3-D Experience) start-up and menu icons in 3-D! If not, please refer to our Troubleshooting section

Do you see the TriDef 3-D Experience icons in 3-D, but your 3-D DVDs look blurry when playing them using TriDef Media Player? If so, please ensure you change your DVD Input Type to 3Di (Left) or 3Di (Right)