TriDef Support
Privacy
Dynamic Digital Depth's policy is to respect and protect
the privacy of our web site users. We support your right to
make informed choices about the use and collection of your
personal information. This privacy policy explains what
type of information is collected when you visit our web
site and how we treat that information. We may update this
policy from time to time, so please check back periodically
for any changes.
This policy does not apply to the practices of companies
that DDD does not own or control, or to people whom DDD
does not employ or manage.
Overview of information collected
DDD collects personally identifiable information when you
register with us, contact us for information, order DDD
products or services, request product support and when you
enter promotions or sweepstakes that we may have from time
to time. We use your personal information to customize the
content and advertising you see on our pages; to facilitate
transactions and communications between DDD and you; to
fulfill your requests for certain products and services;
and to contact you about specials and new products. We may
ask for your name, e-mail address, address, gender, age
group, and occupation, as well as other information about
your computer and business. If you make a purchase from the
DDD web site you will be asked for credit card and other
financial information. We maintain information collected
for a reasonable period of time. Except when necessary to
complete a transaction, this information is used in
aggregate to identify web site usage trends and thereby
help us improve our site and make it more interesting and
accessible to our users.
Use of IP Addresses
An IP address is a number that is automatically assigned to
your computer when you use the Internet. It is used by web
servers to identify your computer and "serve" web pages.
DDD collects IP addresses for the purpose of system
administration and auditing the use of our site. IP
addresses are not linked to personally identifiable
information.
Use of Cookies
Cookies are bits of information that a web site transfers
to an individual computer's hard drive for record-keeping
purposes. The use of cookies is an industry standard that
you will find at most web sites.
DDD uses information provided by cookies in aggregate to
tell us about usage trends on our site. Cookies help us
improve our site by providing us with information such as
which areas are most popular, total number of visitors and
what types of browsers and user connections are most
frequently used.
Most browsers are set up to accept cookies, however, you
can reset your browser to refuse all cookies or to notify
you when a cookie is being sent. You can do this in the
preferences or options menu in your browser.
Children
The DDD web site is principally a business site and is not
targeted to children. Nonetheless, we recognize that some
of the content on our web site may be interesting to
children and they may visit our site.
Children's privacy is important to us at DDD. We are
committed to safeguarding children's personal information
collected online, and to helping parents and guardians
exercise control over their children's personal
information. DDD encourages parents and guardians to spend
time online with their children. No information should be
submitted or posted on the DDD web site by children under
13 years of age without the consent and oversight of their
parents or guardians.
When a child under the age of 13 enters his or her age by
filling out a contact form, or requesting free materials on
the DDD web site, his personally identifiable information
is automatically blocked and is not recorded or stored in
any location, either online or offline. The child is
informed that he is unauthorized to request or receive
information from DDD and that he must have his parent or
guardian complete any request for information or free
materials.
DDD may retain aggregated non-personally identifiable
information, such as total number of user requests under
the age of 13, gender, user platforms and connections, for
the purpose of monitoring web site usage trends.
DDD will not provide any personally identifiable
information about persons that are known to DDD to be under
the age of 13. At no time will DDD sell or rent your
child's personally identifiable information to any third
parties and we will only use the information in accordance
with this privacy policy.
Disclosure to Third Parties
DDD will not sell or rent your personally identifiable
information to third parties. DDD only shares your
personally identifiable information with third parties
when:
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We have your consent to do so.
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We need to send the information to companies who work on
behalf of DDD to provide a product or service for you on
our behalf. Examples include fulfilling orders,
authenticating and clearing financial transactions,
delivering packages, sending postal mail and e-mail,
removing repetitive information from customer lists,
analyzing data, providing marketing assistance,
processing credit card payments, and providing customer
service. Unless we tell you differently, these companies
do not have any right to use the personally identifiable
information we provide to them beyond what is necessary
to assist us unless they have your consent to do so.
Whenever we hire other organizations or individuals to
provide support services, we will require them to conform
to our privacy standards.
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We need to respond to valid legal process. This includes
a search warrant, subpoena, or court order, and any other
instance when we believe we are required to do so by law.
We may also make disclosures to protect your safety
during emergencies if we reasonably believe your safety
is at risk, to protect the security or integrity of the
DDD web site, or to take precautions against liability.
We will take reasonable steps to limit the scope of these
disclosures.
We will let you know if your personally identifiable
information will go to third parties for any reason other
than these, and you will have an opportunity to choose not
to share the information (opt-out).
DDD does not control and is not responsible for the privacy
practices of other sites or third parties to whom you may
link from our site, and we do not give them access to DDD's
cookies.
Security
The security of personal information is a high priority at
DDD. We maintain the DDD web site and all associated data
with technical, administrative, and physical safeguards to
protect against loss, unauthorized access, destruction,
misuse, modification, and improper disclosure. We follow
security procedures such as encrypted administrative
communication, restricted access to underlying machines,
and firewalls at network access points. We also use Secure
Socket Layers ("SSL") for financial transactions where you
enter your credit card information. However, no computer
system or information can ever be fully protected against
every possible hazard. DDD is committed to providing
reasonable and appropriate security controls to protect our
web site and its information against foreseeable hazards.
Access to and Correction of Personal Information
DDD is committed to maintaining accurate, timely, relevant,
and appropriate information about users. DDD gives you the
ability to review, correct, and update the information that
we maintain about you, including your preferences and
whether you want DDD to contact you about news and new
products, at any time. If you remove or change information
on our system, the information may be retained for a period
in our backup systems, which protect against the
possibility of failures in the computer system. Information
about purchases made through the DDD web site may be
retained for longer periods as required by law, contract,
or auditing requirements.
Contacts and Complaints
This web site is operated by Dynamic Digital Depth, 3000
Ocean Park Blvd, Suite 1025, Santa Monica, California,
90405-3021. DDD will work with you to resolve any
complaints about our privacy practices or our
implementation of this privacy policy.
By using the DDD web site, you consent to the collection,
use, and transfer of your personal information as described
in this privacy policy by DDD.
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